Clients

Navigate Consulting Ltd Clients include:

Microsoft, Google, Cisco, Vertu, Thomson Reuters, Jani-King, Speedo, Equifax, William Grant Distillers, EMI Music, Allied Irish Bank, HSBC, Surrey Police, University of Derby/Rolls Royce, Equifax, Juniper Networks and The Times 

Clients that Nick Baggott has worked for via 3rd parties include:

LLoyds Banking Group, O2, HP, Pfizer, Mead Johnson Nutrition, Legal & General, Jones Lang LaSalle, Wiltshire Council, Deloitte, Boots, Bacardi Martini, Dyson, BMA.

Microsoft

"Nick has researched and developed the content for our Marketing in a Digital World training. It has run across much of the EMEA Region in the last 6 months and has received very positive feedback from students attending. Due to the success rate of the course, the word has spread and there is worldwide demand in places such as India and Latin America, where they wish to run the training too. Nick is a very knowledgeable and engaging trainer, who has a deep understanding of Digital Marketing and our business. He is able to demonstrate how digital channels can be used to develop relationship marketing programmes in a practical way, whilst inspiring the students to try something new."

- Tamie Zrecny - Microsoft EMEA Readiness Team

Trader Media Group

"Nick's contribution has been instrumental to our approach at deepening our understanding of our consumers. Nick's best practise approach and wealth of knowledge in this area has been a welcome introduction to the organisation. We will continue to work with Nick in embedding and application of the segmentation model to reap tangible business"

Louise Lynch, Segmentation Project Lead, Trader Media Group

HP

Just wanted to pass along this training was one of the best I've taken in HP. It provided the right level of detail for people to absorb and use, was very interactive to keep engagement and had practical, easy to understand and apply concepts. Well done!

Americas Advertising CoE Manager, HP Enterprise Business

I just want to say that I think the course was excellent. It was really well paced, you presented really clearly, the content was engaging, and the flow great. It was worth the effort.I've had good feedback from other people too - people who did not know I worked with you on the initial stages, so it was genuine, unsolicited feedback!

Surrey Police

"We appointed them because they shared our vision for a more customer focused communications strategy and were able to articulate a clear project process, which helped us to understand the steps that we would go through and the outcomes that will result. We have every faith in their ability to lead us towards a more efficient and personalised experience for victims of crime."

Sarah McGregor, Head of Corporate Communication, Surrey Police.

Yell

"I have worked with Nick Baggott and his team at Chemistry for about five years now. I really value the strategic input as well as the knowledge of our business. I can always rely on sound commercial judgement and practical solutions to our problems."

Mike Fishwick, Head of Customer Information Group, Yell

EMI Music

"Nick Baggott of Navigate Consulting recently helped us to put together a presentation to our European team outlining the key components of a CRM programme. He facilitated the morning session, leading a series of discussions with internal CRM practitioners in our key markets, as well as presenting best practice examples from other industries to help us improve on EMI's existing CRM initiatives. Nick demonstrated a deep understanding of CRM, including the steps you need to take and how to move people from acquisition to engaged advocates. Nick was a lively presenter, who was able to structure the session and lead an interesting & thought provoking debate within the panel."

Deborah Hyacinth, Consumer Marketing Manager, EMI Music

Vertu

"Navigate Consulting worked with Vertu to recommend the right customer data solution which has allowed us to optimise our customer relationships"

Sarah Keyes, Head of Global CRM

Conference Organiser

"Nick delivered an excellent presentation. He pitched it well for the understanding levels of this audience and was a captivating and personable speaker. We got really good feedback for his session - in fact he was one of the top scoring presenters out of a field of 8."