Navigate Consulting provides world class CRM, data & digital
marketing consultancy and training services. My clients use me
because they need to understand their customers better, or because
they want to improve the effectiveness of marketing communications,
build stronger customer relationships or measure the impact of what
they are doing more accurately. In fact, wherever you want to go,I
can help you to get there. I am 100% independent and offer balanced
advice and thought leadership. I am not driven by implementing
programmes. I don't sell expensive software solutions and typically
use the processes and tools that my Clients already have.
My guidance is pragmatic and practical. I have spent many years
setting up and implementing programmes, so I know how to turn CRM
theories into reality.
I also understand that sometimes all that is needed is a little
guidance, maybe facilitating a workshop or providing training to my
clients' marketing teams. I can help clients develop a fully costed
CRM or digital marketing plan, or I can help refine existing
programmes. I have worked with major international clients, like
Microsoft, Vodafone, Google, William Grant & Sons Distillers,
EMI Music, Vertu, Thomson Reuters, HSBC and Allied Irish Bank and
also UK based businesses like LLoyds TSB Insurance, Towergate
Insurance, Surrey Police and Trader Media Group. I also advise
agencies on their development strategies and mentor key agency
Nick Baggott is
a Fellow of both CIM & IDM, is on the CIM training faculty as a
Digital Course Director and is probably best known for developing
courses and training Microsoft's internal marketers in
digital marketing, CRM & data management all over the world.
Nick is an experienced and inspirational speaker. Recent
engagements include MGX (Microsoft's annual global kick off
meeting), Technology for Marketing Show, International Direct
Marketing Fair, The Chartered Insitute of Marketing Annual
Conference, the Department for International Development's Research
workshop and recently completed a sell out tour of Latvia,
Lithuania and Estonia. The photo on this page shows Nick with Don
Peppers of Peppers & Rogers, as they shared a stage at the CIM
Annual Conference in 2010.
If you want to find out more, why not click on the link to my
blog or see what our clients say, or you can join our new facebook
group (Digital Marketing Training from Navigate), or of course, follow me on Twitter...
We are called Navigate because we will help you to get where you
want to be.