Navigate Consulting provides world class CRM, data & digital
marketing consultancy and training services. Our clients use us
because they need to understand their customers better, or because
they want to improve the effectiveness of marketing communications,
build stronger customer relationships or measure the impact of what
they are doing more accurately. In fact, wherever you want to go,
we can help you to get there. We are 100% independent and offer
balanced advice and thought leadership. We are not driven by
implementing programmes. We don't sell expensive software solutions
and typically use the processes and tools that our Clients already
Our guidance is pragmatic and practical. We have spent many
years setting up and implementing programmes, so we know how to
turn CRM theories into reality.
We also understand that sometimes all that is needed is a little
guidance, maybe facilitating a workshop or providing training to
our clients' marketing teams. We can help clients develop a fully
costed CRM or digital marketing plan, or we can help refine
existing programmes. We have worked with major international
clients, like Microsoft, Computer Associates, William Grant &
Sons Distillers, EMI Music, Vertu, Thomson Reuters, HSBC and Allied
Irish Bank and also UK based businesses like SDL, LLoyds TSB
Insurance, Towergate Insurance, Tribune Business Systems, Surrey
Police and Trader Media Group.
Nick Baggott is
a Fellow of both CIM & IDM, is on the CIM training faculty as a
Digital Course Director and is probably best known for developing
courses and training Microsoft's internal marketers in
digital marketing, CRM & data management all over the world.
Nick is an experienced and inspirational speaker. Recent
engagements include MGX (Microsoft's annual global kick off
meeting), Technology for Marketing Show, International Direct
Marketing Fair, The Chartered Insitute of Marketing Annual
Conference, the Department for International Development's Research
workshop and recently completed a sell out tour of Latvia,
Lithuania and Estonia. The photo on this page shows Nick with Don
Peppers of Peppers & Rogers, as they shared a stage at the CIM
Annual Conference in 2010.
If you want to find out more, why not click on the link to my
blog or see what our clients say, or you can join our new facebook
group (Digital Marketing Training from Navigate), or of course, follow me on Twitter...
We are called Navigate because we will help you to get where you
want to be.